www.efiler.in, an online income tax return preparation and filing website, operated by SP and S Services Private Limited (“Efiler”), is an initiative of SP and S Services.
You (the user or customer) can use and access www.efiler.in (hereinafter referred to as “Website”) and avail the service, subject to the terms and conditions of use, as changed /updated from time to time entirely at the discretion of Efiler as set out below. The Terms and Conditions of Use shall continue and would be in force till the time you access this Website and use its services. You agree that you are bound by the terms as mentioned herein. Nothing in these Terms and Conditions of Use should be construed to confer any rights on you or any third-party beneficiaries.
By visiting this Website You agree to be bound by the following terms and conditions:
The term ‘Efiler’ is used through this entire Terms and Conditions of Use document to refer to the Website, its owners and the employees and associates of the owner.
The term ‘Products/Service’ is used through this entire Terms and Conditions of Use document to refer to the Products/Service owned or developed by Efiler and made available for Your use and access upon purchase of such Products/Service by You from Efiler.
All the Terms and Conditions of Use below have been expressed keeping Individuals in view. However, the same Terms and Conditions of Use shall apply to Hindu Undivided Family (HUF) units
www.efiler.in, an initiative of SP and S Service Pvt. Ltd, is India’s pioneer Online Tax Management & Tax Filing service-provider. We are registered as a TRP and as an e-Return Intermediary (ERI) approved by Income Tax department. Having a large customer base including renowned corporate majors, Efiler offers to you a comprehensive end to end tax filing services that is certified by Income Tax Experts for accuracy and is the only online portal that enables you to e-File using Digital Signature
By registering, you certify that all information that you provide, now or in the future, is accurate.
Once You agree to accept the terms of our service You will receive an account designation upon completing the Website’s registration procedure. You shall be solely responsible for maintaining the confidentiality of the password and account and are fully responsible for all activities that occur under Your password or account and Efiler shall not be responsible for any losses, damage or harm caused as a result of You sharing the password with third party. You also agree that You exit from Your account at the end of each session. Efiler cannot and will not be liable for any loss or damage arising from Your failure to comply with the Website’s registration process.
Efiler reserves the right, in its sole discretion, to deny access to You to this Website or any portion thereof without notice for the following reasons (a) immediately by Efiler for any unauthorized access or use by You (b) immediately by Efiler if You assign or transfer (or attempt the same) any rights granted to You under this Terms and Conditions of Use; (c) immediately, if You violate any of the other terms and conditions of this Agreement.
You agree to receive periodic SMS/newsletter/email alerts from Efiler unless You have specifically declined / unsubscribed for the same.
Eligibility and registration
By registering for the Efiler service, you represent and warrant that You are 18 years or older and that You have the capacity to understand, agree to and comply with these Terms and Conditions of Use. Since Indian laws do not permit us to contract with a minor person (minor is a person who has not completed 18 years of age), You as a minor, will be registering for the Efiler service through Your legal guardian.
However, since the Income Tax Legislations provides a minor to file income tax return in certain circumstances, in such instance Efiler presumes that the parent/guardian has registered himself to enrol the minor only as a tax payer on our Website and all the inputs, information provided our under guidance and assistance of at least one of his/her parent/guardian.
By registering to Efiler.in you hereby consent to add yourself as CLIENT of Efiler.in and authorise Efiler.in to get the information which are with Income Tax Department for the purpose of providing the Services Contemplated by this Site. You hereby agree for passing of communication by Efiler to the Income Tax Department or any of their affiliates of Income Tax Department informing them about your intention become CLIENT of Efiler.in by providing information as solicited by them. You can deactivate the registration by Logging in into your account at www.incometaxindiaefilling.gov.in.
Appropriate individual registration, access & conduct of user and content for personal use only.
You shall not use Efiler service for any illegal or unauthorized purpose, including misusing permanent account number (PAN) and Financial Information of another person. International users agree to comply with all Indian laws & regulations, including laws regulating the export of data from the United States or Your country of residence. You are solely responsible for Your conduct and any data, text, information, graphics, that You submit, & post on the Website.
Other examples of illegal or unauthorised uses include, but are not limited to:
- Modifying, adapting, translating, or reverse engineering any portion of the Website.
- Removing any copyright, trademark or other proprietary rights notices contained in or on the Website.
- Using any robot, spider, Website search/retrieval application, or other device to retrieve or index any portion of the Website.
- Creating user accounts by automated means or under false or fraudulent pretences.
- Creating or transmitting unwanted electronic communications such as “spam,” or chain letters to or otherwise interfering with other user’s access of the service by blocking.
- Submitting data of any third party without such third party’s prior written consent.
- Submitting Materials that falsely express or imply that such Materials are sponsored or endorsed by Efiler.
- Submitting Materials that infringe misappropriate or violate the intellectual property, publicity, privacy or other proprietary rights of any party.
- Transmitting any viruses, worms, defects, Trojan horses or other items of a destructive nature.
- Submitting false or misleading information.
While Efiler strictly prohibits such conduct on its Website, you understand and agree that You nonetheless may be exposed to such misuse or blocking by other users and that You use the Website and the Efiler service at Your own risk. Such misuse or unauthorised use shall be severely dealt, and legal action shall be initiated under appropriate law.
For certain services such as Email, contents and calculators, registration by the visitor is required. By registering, you agree to the following terms in addition to any other specific terms, which shall be posted at an appropriate location of the Website. Each registration is for a single individual user with creation of single taxpayers return known to the registering user only. To access these services, You will be asked to enter your individual User Name, Password and Email Address. Therefore, we do not permit any of the following:
- Any other person sharing Your User Name and Password unless Your express permission is granted;
- Any part of the Website being cached in proxy servers and accessed by person/s who is not registered with Efiler as users of the Website and Service/s.
If Efiler is under a reasonable belief that a User Name and Password is being used / misused in any manner, Efiler reserve the right to cancel all access rights immediately without notice, and block access to all Users from that IP address.
This Website reserves the right to charge subscription and/or membership fees in respect of any part, aspect of this Site & Service/s and/or Product/s offered by Efiler. You shall be made aware of the charges upon registration and Your willingness to buy the Product/Services offered in the Website. You agree that all activities that occur under Your account for payment towards the Products/Services shall be your sole responsibility and Efiler shall not be liable for any claims which may arise directly or incidentally due to the discharge of Your obligations under this clause. The same will apply for any Service/s or Products being offered without any charges whenever made chargeable.
Efiler’s Products / Services can be experienced even before purchase. The Products/Services may be available individually or in combination and as such they will have to be bought in the same format without any customisation of combination unless a choice or an upgrade facility is provided. Even if it is a combination of more than one product/service together, for all practical, legal and tax-ability purposes/issues it will be assumed to be one and the applicable taxes, if any, will be collected according to the common commercial parlance and that the You agree to bind Yourself without debate. The same will be true even where third parties’ (Alliance Partners’) products/services are included in the combination. The purchase of Products/Services is through online transactions, wherein complete ability of service is enabled for the purchaser upon receiving payment. Upon receiving payment, it is also presumed that the service is delivered/rendered for all practical/legal purposes including the changeability of applicable taxes if any like service tax, etc. If any time the legal interpretation or the concerned authorities raise a different view point at a later stage then Efiler is free to take such necessary steps for recovering or refunding the tax so as to abide by and comply with the applicable law and You agree to binds Yourself for such change without notice. The same will be true whenever the Products/Services are used irrespective of the fact that they are part of third parties’ (Alliance Partners’) product/service and have been purchased through them and their policies may interpret otherwise than the above.
The above terms shall apply to the information of net banking payment option usage i.e. user name and/or password etc provided by You.
You also agree and undertake not to stop and/or dispute any credit/debit card payment once initiated by You. You further agree to indemnify in full any expense/s incurred by Efiler consequent to Your failure to abide by this clause.
In order to avail any promotional offer/discount from Efiler and/or its Alliance Partner, You agree to follow the registration process mentioned as part of the offer communication by either Efiler or the Alliance Partner (Third Parties). The discounts, incentives etc. shall be applicable only if You visit the registration page or such other page using the path or links mentioned as part of the offer communication or any such other method and enter the Promotional Code, if applicable. You also understand that You cannot get the benefits of more than one offer simultaneously for the same activity e.g. payment for a product/service and/or filing a tax return etc.
You as a customer or Efiler user agree and undertakes to pay the Tax Deducted at Source at the maximum current applicable tax rate in respect of any prize/s won as part of a contest, competition etc. You shall not demand a cash reward in lieu of the prize/s. Efiler may, at its own discretion decide, at any point of time, to give a cash reward to You in lieu of the prize/s. This shall be binding on You. You also agree and undertakes to claim and collect the prize/s within the time limit specified by Efiler at any time during the life cycle of the contest, such life cycle being any time from the announcement of the contest to any date and/or time decided by Efiler decided later by Efiler. Efiler reserves the right to set and change the time limit for claiming and collecting the prize/s and also the other terms and conditions in respect of claiming and collecting the prize/s. Furthermore You understand that the above is equally true for the contests carried by our Alliance Partners (Third Parties) and that in case of any shortfall by such Alliance Partners, Efiler will not be liable in any manner.
Changes to terms and conditions
Efiler reserves the right to add to or change/modify the terms of this Terms and Conditions of Use including but not limited to suspend/cancel, or discontinue any or all service at any time without notice to You and make modifications and alterations in any or all of the content and services contained on the Website without prior notice. Such changes will be posted on the Website for Your convenience to understand Your responsibility as a user. You are responsible for regularly reviewing these Terms and Conditions of Use so that You will be apprised of any changes. You will be deemed to have accepted such change/s if You continue to access the Website subsequent to such changes.
Copyright & no re-transmission of information
Efiler as well as the design and information contained in this Website is the valuable, exclusive property of Efiler, and nothing in this Terms and Conditions of Use shall be construed as transferring or assigning any such ownership rights to You or any other person or entity.
You may not resell, redistribute, broadcast or transfer the information or use the information in a searchable, machine-readable database unless separately and specifically authorized in writing by Efiler prior to such use. You may not rent, lease, sublicense, distribute, transfer, copy, reproduce, publicly display, publish, adapt, store or time-share Efiler or its Products/Services, any part thereof, or any of the information received or accessed therefrom to or through any other person or entity unless separately and specifically authorized in writing by Efiler prior to such use. In addition, You may not remove, alter or obscure any copyright, legal or proprietary notices in or on any portions of Efiler without prior written authorization. Except as set forth herein, any other use of the information contained in this site requires the prior written consent and may require a separate fee.
Delay in services
Efiler (including its and their directors, employees, affiliates, agents, representatives or subcontractors) shall not be liable for any loss or liability resulting, directly or indirectly, from delays or interruptions due to electronic or mechanical equipment failures, telephone interconnect problems, defects, weather, strikes, walkouts, fire, acts of God, riots, armed conflicts, acts of war, or other like causes. Efiler shall have no responsibility to provide You access to this Website while interruption of Efiler is continued, due to any such cause mentioned here.
Value Added Services
The Value Added Services are served against the request by individual user, after purchasing the service. These services are further subject to the availability of the information in Income Tax ERI Service, at the time of request made by user. Efiler.in puts the best effort to service on these areas, however, it may not be automatically served, unless the request made by the user exclusively.
YOU EXPRESSLY AGREE THAT USE OF THE WEBSITE AND THE PRODUCTS/SERVICES IS AT YOUR SOLE RISK.
THE CONTENTS, INFORMATION, SOFTWARE, PRODUCTS, FEATURES AND SERVICES PUBLISHED ON THIS WEB SITE MAY INCLUDE INACCURACIES OR TYPOGRAPHICAL ERRORS. CHANGES ARE PERIODICALLY ADDED TO THE CONTENTS HEREIN. EFILER AND/OR ITS RESPECTIVE SUPPLIERS MAY MAKE IMPROVEMENTS AND/OR CHANGES IN THIS WEB SITE AT ANY TIME. THIS WEB SITE MAY BE TEMPORARILY UNAVAILABLE FROM TIME TO TIME DUE TO REQUIRED MAINTENANCE, TELECOMMUNICATIONS INTERRUPTIONS, OR OTHER DISRUPTIONS. EFILERAND/OR ITS RESPECTIVE ASSOCIATED ENTITIES MAKE NO REPRESENTATIONS ABOUT THE SUITABILITY OF THE CONTENTS, INFORMATION, SOFTWARE, PRODUCTS, FEATURES AND SERVICES CONTAINED ON THIS WEB SITE. EFILER AND/OR ITS ASSOCIATED ENTITIES HEREBY DISCLAIM ALL WARRANTIES AND CONDITIONS WITH REGARD TO THESE CONTENTS, INFORMATION, SOFTWARE, PRODUCTS, FEATURES AND SERVICES, INCLUDING ALL IMPLIED WARRANTIES AND CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, AND AVAILABILITY.
IN NO EVENT SHALL EFILER AND/OR ITS ASSOCIATED ENTITIES BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE USE OF THIS WEB SITE OR WITH THE DELAY OR INABILITY TO USE THIS WEBSITE, OR FOR ANY CONTENTS, INFORMATION, SOFTWARE, PRODUCTS, FEATURES AND SERVICES OBTAINED THROUGH THIS WEB SITE, OR OTHERWISE ARISING OUT OF THE USE OF THIS WEB SITE, WHETHER BASED ON CONTRACT, TORT, STRICT LIABILITY OR OTHERWISE, EVEN IF EFILER OR ANY OF ITS ASSOCIATED ENTITIES HAS BEEN ADVISED OF THE POSSIBILITY OF DAMAGES.
ANY TAX LIABILITY DEMANDED BY DEPARTMENT OF INCOME TAX POST TAX RETURN EFILING U/S 143(1) OR U/S 154 OF IT ACT IS THE RESPONSIBILITY OF THE ASSEESSEE AND NOT EFILER.IN. RECTIFICATION REQUIRED POST TAX FILING THE CHARGES HAS TO BE BORNE BY THE CLIENT AND IS NOT A PART OF TAX FILING.
Refund or Reversal of Transaction Policy
Any product/service once purchased cannot be cancelled since the nature of our products/services being online as such, they are instantly delivered and/or the process of delivery gets initiated and cannot be stopped without any misuse/loss to us.
However, Efiler.in will refund payments to you in the following circumstances:
- If there has been a duplicate payment in error.
- If there is any inaccuracy in calculations of income tax computed by Efiler.in, provided you send complete documentation of the data provided in connection with the other tax preparation method which shows the inaccuracy of tax computation.
Request for refund of payment made to Efiler.in must be made within 5 working days from the date of payment. Your request for a refund terminates your rights to use the Efiler.in services and any related warranties or guarantees and further use of the product/service will be considered as misuse and can result into cancellation of the refund.
Refund of the fees you paid to Efiler.in is the maximum relief granted in any event, including but not limited to computation error, printing error, filing error, filing delay, data leakage, security breach, data loss, or non-availability of service.
The request of reversal or redund of the transaction has to be made in writing and the same email id should be used, the same used at the time of registration and which is being validated. If any of the data provided by the user at the time of registration is inappropriate or deems to be incorrect, Efiler.in reserve all the rights to decline to request of refund.
Without prejudice to the above, a Cancellation/Refund request may be granted only in cases where the products/services have not complied with and/or fall short in the fulfillment of its feature as expressed in the product/service description and/or there is delay in serviceability of the same and the usability is lost due to essence of timing and/or unavoidable circumstances beyond the reach or fault of the customer. The grant of such request will be at the sole discretion of the Efiler.in team and the customer consents to the same by his/her request application. The refund so granted will be subject to verification of payment realized and after reduction of the taxes and/or finance charges as applicable (if any) for such transaction.
Proprietary Rights of Efiler.in
It is our policy to respond to notices of alleged infringement that comply with the Copyright Act.
By submitting or furnishing any content and or suggestions other than your personal information on or through the Efiler.in service/s, you automatically grant to us a worldwide, non-exclusive, permission and irrevocable right and such content and suggestions becomes the property of Efiler.in and you agree to grant/assign the royalty free, perpetual right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, perform and display such content (in whole or part) worldwide and/or to incorporate it in other works in any form, media, or technology now known or later developed.
The XML generated from the software of Efiler.in used for efiling purpose for your tax returns is proprietary asset of Efiler.in and in under no circumstances will be shared with the client or tax return assessee.
Information collection and use
At the time of registering with Efiler, the Website will ask You for Personal Information such as Your name, email address, birth date, pin code, occupation and industry. Once You register with Efiler and sign in to the services, You are not anonymous to Efiler.
Efiler will only collect, store, use, and share your personal information (including email address) as it is defined by our privacy statement and as regulated by Indian laws. When filing a tax return online, in addition to entering Your own personal information, You may be asked to enter personal information of those who are either dependants or persons for whose income You are liable. Efiler does not disclose Your information (including email address) to third parties except when the user requests to efile their return. Efiler will disclose Your information to the appropriate government officials if the same is mandated by law. We may use the information provided by you to intimate the Income Tax Department, the fact that you have chosen to become CLIENT of Efiler.in.
Only information provided by You is stored by Efiler. Efiler does not supplement Your information with information from other companies. The exception to this would be when Your employer has bought the services/products for bulk use for its employees and to facilitate that we may upload information provided by Your employer.
When You use calculators and other tools on the Website that may or may not require registration, Efiler may collect non-identifiable data from such tools, to help customize offers and tools to Your particular interests.
Efiler will not record or track any data you enter into standalone tools and calculators in any way that identifies You personally, unless we specifically inform you that we are doing so at the time You provide such data.
In case you avail any other services of Efiler wherein Efiler is required to access your form 16 be it in physical or electronic form provided to Efiler either physically through post, courier or any other mode or by email, it is presumed that you have read this terms of service and has authorised Efiler to access such information as is required for the service sought.
Any changes in tax laws and procedures would be incorporated in the Website without unreasonable delay. However Efiler disclaims all responsibility to update the Website or the service/s offered for any reason whatsoever. You understand and agree that the Tax laws are liable to subjective interpretations and opinions and while offering the service/s and or products Efiler’s team of tax experts interpret the vast number of tax law provisions in the most reasonable and law abiding manner. The income and tax calculations may be different from another tax professional’s point of view. Hence, You understand and agree that Efiler will not be responsible for any errors, misrepresentation or miscalculations in case of income or tax areas reported or displayed or printed in any form through the service/s or products.
Efiler uses Your information for the following general purposes: to customize the advertising and content You see, fulfill Your requests for products and services, improve our services, contact You, conduct research, and provide anonymous reporting for internal and external clients.
Information sharing and disclosure
For the purpose of this Website, Personal Information is information about You that is personally identifiable like Your name, age, sex, address, email address, or phone number, and that is not otherwise publicly available. Financial Information is information about Your PAN, Bank Account Details & Transactions, Credit Card Account Details & Transactions.
Efiler does not rent, sell, or share any of the above information (personal and financial) with other people or non-affiliated companies.
Efiler does not intend to transfer Personal Information and Financial Information without Your consent to third parties who are not bound to act on Efiler’s behalf unless such transfer is legally required in response to court orders, warrants, legal process, or to establish or exercise its legal rights or defend against legal claims etc.
You acknowledge that the information provided through Efiler is compiled from sources, which are beyond the control of Efiler. Though such information is recognised by the parties to be generally reliable, the parties acknowledge that inaccuracies may occur and Efiler does not warrant the accuracy or suitability of the information. For this reason, as well as the possibility of human and mechanical errors and other factors, YOU ACKNOWLEDGE THAT EFILER IS PROVIDED TO YOU ON AN “AS IS” BASIS. EFILER EXPRESSLY DISCLAIMS ANY AND ALL WARRANTIES, WHETHER EXPRESS, ORAL, IMPLIED, STATUTORY OR OTHERWISE, OF ANY KIND TO THE USERS AND/OR ANY THIRD PARTY, INCLUDING ANY IMPLIED WARRANTIES OF ACCURACY, TIMELINESS, COMPLETENESS, MERCHANT ABILITY AND FITNESS FOR A PARTICULAR PURPOSE, AS WELL AS ANY WARRANTIES ARISING BY VIRTUE OF CUSTOM OF TRADE OR COURSE OF DEALING AND ANY IMPLIED WARRANTIES OF TITLE OR NON-INFRINGEMENT. FURTHER, EFILER DOES NOT REPRESENT OR WARRANT THAT IT WILL MEET YOUR REQUIREMENTS OR IS SUITABLE FOR YOUR NEEDS.
Under this Terms and Conditions of Use, You are responsible for all risk of errors and/or omissions in Efiler, including the transmission or translation of information. You assume full responsibility for implementing sufficient procedures and checks to satisfy Your requirements for the accuracy and suitability of Efiler, including the information, and for maintaining any means, which You may require for the reconstruction of lost data or subsequent manipulations or analyses of the information under the Terms and conditions of Use.
Equipment and operation
You shall provide and maintain all telephone/internet and other equipment necessary to access this Website, and the costs of any such equipment and/or telephone/internet connections or use, including any applicable taxes, shall be borne solely by You. You are responsible for operating Your own equipment used to access Efiler.
Unless otherwise stated, copyright and all intellectual property rights in all material presented and contained in the Websites, together with the Website design, text and graphics, and their selection and arrangement, and all software compilations, underlying source code and software including but not limited to text, audio, video or graphical images, trademarks and logos appearing on this Website belongs to Efiler.in India Private Limited, its parent, affiliates and associates and are protected under applicable Indian laws. Strict action shall be taken against any infringement and shall be vigorously pursued and defended to the fullest extent permitted by law. Copyright and all intellectual property rights in all material presented on this Website belonging to Third party products shall be governed by the terms and conditions specified by them in this behalf.
Usage of the website
The Website is intended for personal, non-commercial use. You are responsible for maintaining the secrecy of Your passwords, login and account information. You will be responsible for all use of the Website by You and anyone using Your password and login information (with or without Your permission). You may not use the Website to make any fraudulent applications. You agree not to use the Website for any purpose that is unlawful, illegal or forbidden by these Terms, or any local laws that might apply to You. Efiler is running the Website in India, so remember that by using the Website, we need You to agree to comply with laws that apply to India, including laws that apply to exporting technical data.
Anti spam policy
Efiler recognizes the receipt, transmission or distribution of spam emails (unsolicited bulk emails) as a major concern and has taken reasonable measures, to minimise the transmission and effect of spam emails in its computing environment. All emails received by Efiler are subject to spam check. Any email identified as spam will be rejected with sufficient information to the sender for taking necessary action. With this measure, along with other technical spam reduction measures, Efiler hopes to minimize the effect of spam emails. Efiler reserves the right to reject and/or report any suspicious spam emails, to the authorities concerned, for necessary action, from time to time.
Links to third party sites
Certain links on the Website lead to resources located on servers maintained by third parties over whom Efiler has no control. Efiler has not reviewed, nor approved these sites and is not responsible for the contents or omissions of any linked site or any links contained in a linked site. The inclusion of any linked site does not imply endorsement by Efiler of the site. Third party links to Efiler shall be governed by a separate agreement. Any transactions relating to services not directly offered by Efiler are to be settled inter-se between the parties and all warranties express or implied of any kind, regarding any matter pertaining thereto, including without limitation the implied warranties of merchant-ability, fitness for a particular purpose, and non-infringement are disclaimed by this Website. The advertisements that You see displayed on this Websites are delivered by third parties and Efiler will not be responsible for any promises, representations made in the advertisements.
On selection of email/sms alert service You agree & grant non-exclusive, permission & irrevocable right to send emails, sms & alerts by way of messages or other formats as decided by us.
You agree to indemnify and hold Efiler, its parents, subsidiaries, affiliates, officers, agents, and other partners and employees harmless from any loss, liability, claim, or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of Your use of the Website, including Your use of the Website which provide a link to another Website or arising out of any uploading of any content by You or Your violation of any rights of any other person or any breach of any applicable law or other information on the Website.
Efiler shall provide You with an access code upon registration and payment, to the email address or via SMS registered with us and You shall be able to access and use Efiler upon entering the access code in the manner specified in the Website.
Any product/service once purchased cannot be cancelled since the nature of Products/Services is online, they are instantly delivered and/or once the process of delivery gets initiated and cannot be stopped without any misuse/loss to Efiler.
However, Efiler will refund any payment made to You in the following circumstances:
- If there has been a duplicate payment in error.
- If the income tax computed on Efiler is inaccurate, provided You send the complete documentation of the data provided in connection with the other tax preparation method which shows the inaccuracy of tax computation made by Efiler.
Any request for refund of payment made by You to Efiler should be within 5 business days of date of payment. Your request for a refund terminates Your rights to use the Taxmsile services and any related warranties or guarantees and further use of the Product/Service will be considered as misuse and can result into cancellation of the refund. You understand and agree that the sole and exclusive remedy available to You shall be to claim from Efiler refund of the fees paid by You for any event, including but not limited to computation error, printing error, filing error, filing delay, data leakage, security breach, data loss, or non-availability of product/service.
Notwithstanding anything contained above, a Cancellation/Refund request may be granted only in cases where the Products/Services have not complied with and/or fall short in the fulfillment of its feature as expressed in the Product/Service description and/or there is delay in serviceability of the same and the usability is lost due to essence of timing and/or unavoidable circumstances beyond the reach or fault of the customer. The grant of such request will be at the sole discretion of the Efiler team and You consent to the terms while making Your application for refund. The refund so granted will be subject to verification of payment realized and after reduction of the taxes and/or finance charges as applicable (if any) for such transaction.
Efiler shall have no liability to You for any interruption or delay in access to the Website irrespective of the cause.
Force Majeure event shall be one when there is any cessation, interruption or delay in the performance of Efiler’s obligations due to causes beyond its reasonable control, including but not limited to: technical, earthquake, flood, or other natural disaster, act of God, labor controversy, civil disturbance, war (whether or not officially declared) or the inability to obtain sufficient supply of service, transportation, or other essential commodity or service required in the conduct of its business, or any change in or the adoption of any law, regulation, judgment or decree. Without limiting the foregoing, under no circumstances shall Efiler be held liable for any delay or failure in performance resulting directly or indirectly from acts of nature, forces, or causes beyond its reasonable control, including, without limitation, Internet failures, computer equipment failures, telecommunication equipment failures, other equipment failures, electrical power failures, strikes, labor disputes, riots, insurrections, civil disturbances, shortages of labor or materials, fires, floods, storms, explosions, acts of God, war, governmental actions, orders of domestic or foreign courts or tribunals, non-performance of third parties, or loss of or fluctuations in heat, light, or air conditioning of Your information & or data received and or stored or any of our service/s.
The Terms and Conditions of Use constitutes the entire agreement between the parties, and no other agreement, written or oral, exists between You and Efiler. By using the Information on Efiler, You assume full responsibility for any and all gains and losses, financial, emotional or otherwise, experienced, suffered or incurred by You. Efiler does not guarantee the accuracy, completeness or timeliness of, or otherwise endorse in any way, the views, opinions or recommendations expressed in the Information. The Information does not constitute a solicitation by the information providers, Efiler or other of the purchase or sale of securities.
The Terms and Conditions of Use here-under shall remain in full force and effect unless terminated or cancelled by Efiler for any of the following reasons: (a) immediately, for any unauthorised access or use by You (b) immediately, if You assign or transfer (or attempt the same) any rights granted to You under this Agreement; (c) immediately, if You violate any of the other terms and conditions of this Agreement. Termination or cancellation of this Agreement shall not effect any right or relief to which Efiler may be entitled, at law or in equity. Upon termination by Efiler of this Agreement all rights granted to You will terminate and revert to Efiler.
Consent to transfer
This Website is operated in India. If You are located outside India, please be aware that any information You provide to us will be transferred to India. By using our Website, participating in any of our services and/or providing us with Your information, You consent to this transfer and You consent that You are abiding by the laws of India.
The terms of the agreement are exclusively based on and subject to Indian law. You hereby consent to the exclusive jurisdiction and venue of courts in Bengaluru, India in all disputes arising out of or relating to the use of this Website.
If You decide not to receive promotional e-mails from us in the future, please let us know by sending an email to us at [email protected] or writing to us at the address specified on this Website and informing us of Your decision.
If You prefer not to be notified of any release or to receive any product information from Efiler, please contact us through email, telephone, or mail us to act on Your request and remove You from our emailing list.
Contributions to website
By submitting ideas, suggestions, documents or proposals on the Website through its suggestions or feedback webpages, You acknowledge and agree that:
- Your contributions do not contain confidential or proprietary information,
- Efiler is not under any obligation of confidentiality, express or implied with respect to the Contributions.
- Your contributions automatically become the property of Efiler without any obligation of Efiler to You and
- You are not entitled to any compensation or reimbursement of any kind from Efiler under any circumstances.